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Privacy Policy

Updated on 16/07/22 This privacy policy sets out how ecufiles.com uses and protects any information that you give ecufiles.com when you use this website. Ecufiles.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Ecufiles.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. Types of Data collected

Among the types of Personal Data that this Website collects, either by itself or through third parties, there are:

Cookies
Usage Data

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific explanation texts displayed prior to Data collection.

Personal Data may be:

Freely provided by the User.
Collected automatically when using this Website (Usage Data).

Unless specified otherwise, all Data requested by this Website is mandatory. Failure to provide this Data may make it impossible for this Website to provide its services.

However, in cases where this Website specifically states that some Data is not mandatory, Users are free not to provide it without affecting the availability or functioning of the Service.

If Users are uncertain about which Personal Data is mandatory, they are welcome to contact the Owner at info@ecufiles.com.

Any use of:

Cookies
Other tracking tools

by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in this document.

Users are responsible for any third-party Personal Data obtained, published, or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.

2. Mode and Place of Processing the Data

The Owner takes appropriate security measures to prevent:

Unauthorized access
Disclosure
Modification
Unauthorized destruction of the Data

The Data processing is carried out using:

Computers and/or IT-enabled tools
Organizational procedures and modes strictly related to the purposes indicated

In addition to the Owner, the Data may be accessible to:

Certain persons involved with the operation of this Website, such as:
- Administration
- Sales
- Marketing
- Legal
- System administration
External parties, including:
- Third-party technical service providers
- Mail carriers
- Hosting providers
- IT companies
- Communication agencies

These external parties may be appointed as Data Processors by the Owner if necessary. An updated list of these parties may be requested from the Owner at any time.

3. Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

User Consent: Users have given their consent for one or more specific purposes.
- (Note: In some jurisdictions, the Owner may process data until the User objects (“opt-out”) without needing explicit consent, unless subject to European data protection laws.)
Contractual Necessity: Data processing is required for:
- The performance of an agreement with the User
- Any pre-contractual obligations
Legal Obligation: Processing is necessary to comply with a legal obligation to which the Owner is subject.
Public Interest / Official Authority: Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner.
Legitimate Interests: Processing is necessary for the legitimate interests pursued by the Owner or by a third party.

The Owner will gladly clarify:

The specific legal basis applicable to the processing
Whether the provision of Personal Data is a:
- Statutory requirement
- Contractual requirement
- Requirement necessary to enter into a contract

4. Place of Data Processing

The User’s Data is processed at:

The Owner’s operating offices
Any other locations where the parties involved in processing are located

Depending on the User’s location, data transfers may involve moving the User’s Data to a country other than their own.

Users can:

Check the section on Personal Data processing for details about where their Data is transferred
Learn about the legal basis for Data transfers to:
- A country outside the European Union (EU)
- An international organization governed by public international law (e.g., the United Nations)
- Any entity set up by two or more countries

The Owner takes security measures to safeguard User Data when transferred internationally.

If any such transfer takes place, Users can:

Check the relevant sections of this document
Contact the Owner using the information provided in the Contact section

5. Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

6. Retention of Personal Data

Contractual Obligations
- Personal Data collected for the performance of a contract between the Owner and the User is retained until the contract has been fully performed.
Legitimate Interests
- Personal Data collected for the Owner’s legitimate interests is retained as long as necessary to fulfill those interests.
- Users can find specific details about these legitimate interests in the relevant sections of this document or by contacting the Owner.
Extended Retention Periods
- The Owner may retain Personal Data for a longer period in the following cases:
  - The User has given consent for extended retention (until the consent is withdrawn).
  - The Owner is legally required to retain the data for compliance with legal obligations or based on an authority’s order.

Once the retention period expires, Personal Data is permanently deleted.
As a result, after deletion, the following rights cannot be exercised:
- Right to access
- Right to erasure (right to be forgotten)
- Right to rectification (correction of data)
- Right to data portability

7. Purposes of Processing

The User’s Data is collected to enable the Owner to provide its Services and for the following purposes:

Providing Services & Order Processing
- Processing purchases
- Confirming orders
- Delivering purchased items
Content Management & Interaction
- Displaying content from external platforms
- Enabling content commenting
- Facilitating interaction with external social networks and platforms
Security & Communication
- SPAM protection
- Managing contacts and sending messages
Analytics & Performance
- Collecting and analyzing data for better service improvements

Users can find detailed information about each processing purpose and the specific Personal Data used in the relevant sections of this document.

8. Detailed Information on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

We use personal information such as your Contact Information to:

Respond to your questions and comments
Communicate with you when you use the “Contact Us” feature

If you purchase products from us, we use personal information, including:

Identity Data
Payment Information
Contact Information

This data is used to:

Process your purchase
Confirm your order
Deliver the items to you

We also use cookies necessary for completing the online checkout process.

We use personal information to:

Perform business analysis and improve our Services and products
Administer our Services
Investigate and enforce our Terms of Use and contracts
Comply with legal obligations

We use personal information, including Contact Information, to:

Send you newsletters, exclusive offers, promotions, and product updates (if you have agreed to receive such communications)
Administer our promotions

We use the information you provide to us regarding our products and services to:

Provide product feedback to our customers
Improve our Services (feedback may be shared in aggregated form)

We use personal information, such as Technical Information, to:

Prevent and detect fraud and other crimes
Protect our business assets
Comply with legal obligations

9. IT Security and Website Operation

We use personal information, such as Technical Information, to:

Troubleshoot and test our IT systems
Maintain and protect our IT infrastructure, including this website
Safeguard our legitimate interests in ensuring security and operational stability

10. Compliance with Legal and Regulatory Obligations

We use your personal information to comply with legal and regulatory obligations that may arise from time to time.

For example, we may use your Contact Information to:

Notify you if a product is recalled
Fulfill legal requirements and ensure compliance with applicable laws

11. Other Uses of Information

In addition, we may use your personal information as described at the time of collection, with your explicit consent.

12. Interaction with External Social Networks and Platforms

This service enables direct interaction with social networks or other external platforms from this Website.

User Privacy Settings Apply: The data shared depends on your privacy settings for each social network.
Automatic Data Collection: These services may still collect traffic data from pages where they are installed, even if you do not interact with them.

13. SPAM Protection

This service analyzes the traffic of this Website, including Users’ Personal Data, to filter out SPAM from messages, traffic, and content.

Google reCAPTCHA is a SPAM protection service provided by Google Inc.

Purpose: Prevents bots and SPAM activity.
Data Collected: Cookies and Usage Data.
Terms: The use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Use.

14. Managing Contacts and Sending Messages

This service allows for the management of a contact database, including email contacts, phone numbers, or other contact details, to facilitate communication with the User.

Enables direct communication with Users.
Collects timestamps of when messages are viewed.
Tracks User interactions, such as clicking on links within messages.

15. The Rights of Users

Users have the right to exercise certain rights regarding their personal data processed by the Owner. These include:

Users can withdraw their consent to the processing of their Personal Data if they had previously given it.
They can contact the Owner to request this.

Users can object to their Data being processed if the processing is based on a legal basis other than consent.
Further details on this are provided in the relevant section below.

Users have the right to confirm if their Data is being processed.
They can request disclosure of processing details and obtain a copy of the Data undergoing processing.

Users can verify the accuracy of their Data and request it to be updated or corrected.
This can be done via the official contact form

Under certain circumstances, Users can restrict processing of their Data.
In such cases, the Owner will only store the Data without further processing.

Users can request their Data to be erased under certain circumstances.

Users can request their Data in a structured, commonly used, and machine-readable format.
If technically feasible, they can also request its transfer to another controller.
This applies when Data is processed automatically and is based on User consent, a contract, or pre-contractual obligations.

Users can file a complaint with their competent data protection authority if they believe their rights have been violated.

16. Details About the Right to Object to Processing

Users have the right to object to the processing of their Personal Data under certain circumstances:

If Personal Data is processed for:
- Public interest,
- The exercise of official authority vested in the Owner, or
- Legitimate interests pursued by the Owner,
Users may object to such processing by providing a specific reason related to their particular situation to justify their objection.

If Personal Data is being processed for direct marketing purposes, Users can object at any time.
No justification is required for this objection.

Users can refer to the relevant sections of this document to determine whether their Data is being processed for direct marketing purposes.

17. How to Exercise These Rights

Users can exercise their rights by contacting the Owner through the contact details provided in this document.
These requests are free of charge and will be addressed as early as possible, always within one month.

18. Additional Information About Data Collection and Processing

The User’s Personal Data may be used for legal purposes by the Owner:
- In Court proceedings, or
- In the stages leading to possible legal action arising from improper use of this Website or related Services.
The User acknowledges that the Owner may be required to disclose Personal Data upon request of public authorities.

Besides the details in this privacy policy, this Website may provide additional contextual information regarding:

Specific Services, or
The collection and processing of Personal Data, upon request.

For operational and maintenance purposes, this Website and any third-party services may collect:

Files that record interactions with the Website (System logs), and
Other Personal Data, such as IP addresses.

19. Additional General Information

Users may request more details about the collection or processing of Personal Data at any time.
To do so, please refer to the contact information at the end of this document.

This Website does not support “Do Not Track” requests.
To check if any third-party services used by this Website honor such requests, please refer to their respective privacy policies.

The Owner reserves the right to modify this Privacy Policy at any time.
Changes will be communicated through:
- An update on this page, and
- If technically and legally feasible, a direct notification to Users via available contact details.
Users are strongly encouraged to check this page regularly and note the last modification date at the bottom.
If changes affect processing based on User consent, the Owner will collect new consent, where required.

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:
📧 Email: info@ecufiles.com